Payments and refunds
PAYMENTS, REFUNDS, TERMS OF SALE
RF ELECTRIC SRL has the right not to accept the proposal without any duty to the customer who formulated it for any reason. The site offers for sale only and exclusively new products, both towards users who can be defined as "end consumers" and to subjects having a VAT number.
By "online" sale contract is meant the distance contract and that is the legal shop for movable goods and / or services entered into between a supplier, www.rfelectric.shop with headquarters in Via Europa 6E, 26017, Trescore Cremasco (Cremona) and a consumer customer in the context of a distance selling system organized by the supplier who, for this contract, uses the remote communication technology called "internet". All contracts, therefore, will be concluded directly through access by the customer consumer to the website corresponding to the address: https://www.rfelectric.shop, where, following the indicated procedures, he will conclude the contract for the purchase of the property. By final consumer is meant the natural person who purchases goods and services for purposes not directly related to any professional activity.
The images in the multimedia catalog, accompanying the product data sheet, may not be perfectly representative of their characteristics.
1. Company data
The products purchased on www.rfelectric.shop are sold directly by the company RF ELECTRIC SRL, duly registered in the Cremona business register with VAT number IT 05079940960, it has its registered office in Via Europa 6E, 26017, Trescore Cremasco (Cremona). RF ELECTRIC SRL is the owner of the website www.rfelectric.shop.
2. Acceptance of sales conditions and general terms
The contract stipulated between RF ELECTRIC SRL and the Customer must be considered concluded with the acceptance of the order by RF ELECTRIC SRL. This acceptance is considered tacit, unless otherwise communicated in any way to the Customer after the verification of the order by RF ELECTRIC SRL. By placing an order online, by telephone or by e-mail, the customer declares that he has read and fully accepts the general conditions of sale and payment transcribed below. The customer must keep these general conditions of sale (in compliance with the provisions of art.50 and ss of Legislative Decree 206/05) by providing to print a copy or save it electronically.
3. Purchase procedure
The Customer can purchase the products sold in the electronic catalog on the website www.rfelectric.shop, as described in the relative technical information sheets or in the communications via email, also following contacts with the sales staff of RF ELECTRIC SRL. The receipt of the order is confirmed by e-mail sent to the e-mail address communicated by the Customer. This confirmation message will contain the order number, order date, billing and recipient data of the goods, details and prices including VAT of the goods ordered, transport service and additional services, payment methods, notes and warnings to the customer. Once the order has been received by the Customer, RF ELECTRIC SRL will verify the payment and then start the phases relating to the shipment of the goods.
Any notice of non-acceptance of the order due to unavailability of the product and / or longer delivery times than those indicated in the product sheet, will be promptly communicated to the customer, by phone or e-mail. In such cases, the Customer may, alternatively, change the product, wait for availability in the new times communicated or cancel the order requesting a refund for the sum already paid. Any right of the Customer to compensation for damages is excluded, as well as any contractual or non-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order. Any changes to orders already submitted may be made by the customer within 3 days from the date of execution of the same and must be sent in writing to RF ELECTRIC SRL by e-mail. Any changes to orders sent after this deadline (3 days) cannot be guaranteed and will eventually be authorized by RF ELECTRIC SRL on the basis of the production progress.
4. Obligations of the buyer
Once the "online" purchase procedure is concluded, the consumer undertakes and undertakes to print and keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as of the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in art. 3 and 4 of the Decree Legislative. No. 185/1999. It is strictly forbidden for the purchaser to enter false, and / or invented, and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data and e-mail must be exclusively their real personal data and not of third parties, or fantasy.
It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties.
5. Payment methos
The prices shown in the product sheet of the items that can be ordered online, the transport costs and any additional services visible in the cart are always understood to include VAT. Following the path for the purchase, the customer can select the following payment methods:
- Bank transfer in advance
- Cash on delivery
- Cash (only in the shop)
In the order confirmation email you will find the bank details of RF ELECTRIC SRL to make the payment. Please report your order number in the accounting notes. To speed up the time of delivery of the goods, we recommend that you send the bookkeeping including the CRO number by email to info [@] rfelectric. [shop]
- BANKING COORDINATES: RF ELECTRIC SRL
- UNICREDIT - xxxxx agency
- I.B.A.N .: ITxxxxx
- B.I.C. xxxxx
Payment in cash and in-store ATMs: You can collect your purchases at the warehouse in Via Europa 6E, 26017, Trescore Cremasco (Cremona) and make the payment by cash,
Cash on delivery: Cash on delivery is possible on delivery of the goods, the cost of the service by the courier is 2% of the value of the goods with a minimum of 5 euros.
Paypal: By selecting the type of PayPal payment, you will be redirected to a page on the PayPal site where you will enter your email address and password and check the payment details.
Your financial data will not be shared with RF ELECTRIC SRL but will be managed directly by PayPal.
In case of cancellation of the order or of non-acceptance by RF ELECTRIC SRL, the amount will be refunded to your PayPal account. RF ELECTRIC SRL will not be responsible for delays and / or damages caused during the reimbursement phase.
Once payment is received, we will send the confirmation by email and then we will process the order.
The products sold by RF ELECTRIC SRL are covered by a guarantee pursuant to Legislative Decree 206/05. In the event of a purchase made by a person that can be defined as an "end consumer", the warranty is valid for 24 months and covers defects in product conformity. In all other cases the conventional guarantee is 12 months. To take advantage of warranty assistance, the customer is required to keep a copy of the invoice. Pursuant to Legislative Decree 206/05, the warranty applies to the product that has a lack of conformity, provided that the product itself has been used correctly in accordance with its intended use. In the event of a lack of conformity, RF ELECTRIC SRL will, at no cost to the Customer, restore the conformity of the product by repair / replacement or consensually reduce the purchase price, until the contract is terminated. The customer is required to check the goods and their operation within 5 days of delivery. Any defects already present at the delivery of the material must be communicated to RF ELECTRIC SRL within 5 days of receiving it via email to info [@] rfelectric. [shop], indicating the item code, details and photographs of the defect found. In the event that RF ELECTRIC SRL is unable to return the customer a product under warranty (restored or replaced), the same can proceed with its consensual replacement with a product with similar or higher characteristics than the one contested or with the refund of the amount paid taking into account the use of the property. In the event of replacement under warranty, RF ELECTRIC SRL will collect the defective material for effective verification of the defects claimed by the Customer. The withdrawal will be made by agreeing with the customer date and time slot. The goods under warranty must be returned by the Customer in the properly sealed original packaging, complete in all its parts. RF ELECTRIC SRL will take care of the organization of the return transport and return of replaced / repaired goods under warranty. The customer is required to keep the original packaging and all additional documentation of the products purchased until the expiry of the product warranty terms. In the event that the customer is not in possession of the original packaging, he may request RF ELECTRIC SRL to send new packages for consideration which will be communicated in advance. The customer is required to keep a copy of these "general conditions of sale" in paper or electronic form valid at the time of signing the remote contract (receipt of customer order).
7. Jurisdiction and Competent Court
Any dispute relating to the application, execution, interpretation and violation of the purchase contracts stipulated "online" through the website www.rfelectric.shop is subject to Italian jurisdiction; these general conditions refer, although not expressly provided therein, to the combined provisions of Legislative Decree No. 50 of 15/01/1992 and of Decree No. 185 of 22/05/1999. For any dispute between the parties regarding this contract, the Court in whose district the consumer has his domicile will be competent if located in the territory of the Italian State; for all other customers it is agreed that any dispute will be the exclusive jurisdiction of the Court of Cremona.